Privacy policy

Last Updated: 01:01:2026

This Privacy Policy explains how Wezaads FZC LLC, a company registered in the United Arab Emirates, collects, uses, stores, and protects personal information through its platform Wezway.

By using Wezway, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the platform.


1. Who We Are

Wezaads FZC LLC is the legal entity that owns and operates Wezway.

Wezway is a technology platform only.
Wezaads does not operate restaurants, deliver food, or process food payments.
Restaurants listed on Wezway operate independently and manage their own customers, orders, and deliveries.


2. Information We Collect

We collect only the minimum data required to operate the platform.

a) Information You Provide

When you register or use Wezway, we may collect:

  • ‣ Name

  • ‣ Phone number

  • ‣ Email address

  • ‣ Delivery address (provided to the restaurant)

  • ‣ Account login details

  • ‣ Communications sent to us

b) Automatically Collected Information

When you use the platform, we may collect:

  • ‣ Device type

  • ‣ Browser type

  • ‣ IP address

  • ‣ App usage data

  • ‣ Log files and timestamps

We do not collect sensitive personal data unless required by law.


3. Information Collected by Restaurants

Restaurants using Wezway may collect additional information directly from customers, including:

  • ‣ Order details

  • ‣ Delivery instructions

  • ‣ Payment-related information

This data is controlled by the restaurant, not Wezaads.
Wezaads is not responsible for how restaurants collect, store, or use customer data.

Customers must review the restaurant’s own privacy practices for further details.


4. How We Use Information

We use collected information strictly to:

  • ‣ Operate and maintain the platform

  • ‣ Create and manage user accounts

  • ‣ Facilitate communication between customers and restaurants

  • ‣ Improve system performance

  • ‣ Ensure platform security

  • ‣ Comply with legal obligations

We do not use user data for selling food, delivery operations, or payment processing.


5. Payments and Financial Data

Wezaads does not collect or store payment card details.

All payments are handled directly by the restaurant or its chosen payment provider.
Any payment data shared during a transaction is processed under the restaurant’s responsibility.

Wezaads bears no liability for payment data handled by third parties.


6. Data Sharing and Disclosure

We may share personal data only:

  • ‣ With restaurants to fulfill customer orders

  • ‣ When required by law or legal authorities

  • ‣ To protect the rights, safety, or security of Wezaads or users

  • ‣ With trusted service providers for hosting or technical operations

We do not sell, rent, or trade personal data to third parties.


7. Cookies and Tracking Technologies

Wezway may use cookies and similar technologies to:

  • ‣ Improve user experience

  • ‣ Analyze platform usage

  • ‣ Maintain session security

Users may disable cookies through their browser settings, but some features may not function properly.


8. Data Storage and Security

We implement reasonable technical and organizational measures to protect personal data from:

  • ‣ Unauthorized access

  • ‣ Loss

  • ‣ Misuse

  • ‣ Alteration

However, no digital system is 100% secure.
Wezaads does not guarantee absolute data security and is not liable for breaches beyond reasonable control.


9. Data Retention

We retain personal data only for:

  • ‣ As long as necessary to provide services

  • ‣ Legal and regulatory compliance

  • ‣ Resolving disputes

Data may be deleted or anonymized when no longer required.


10. User Rights

Depending on applicable laws, users may have the right to:

  • ‣ Access their personal data

  • ‣ Request correction of inaccurate data

  • ‣ Request deletion of their data

  • ‣ Withdraw consent where applicable

Requests can be submitted via official contact channels.
We may refuse requests that conflict with legal obligations.


11. Third-Party Links and Services

Wezway may contain links to third-party websites or services.
Wezaads is not responsible for the privacy practices or content of third parties.

Use of third-party services is at the user’s own risk.


12. Children’s Privacy

Wezway is not intended for use by individuals under 18 years of age.
We do not knowingly collect personal data from minors.


13. Limitation of Liability

Wezaads FZC LLC shall not be liable for:

  • ‣ Data misuse by restaurants

  • ‣ Unauthorized access beyond reasonable control

  • ‣ Loss resulting from user negligence

  • ‣ Third-party service failures

Use of Wezway is entirely at the user’s own risk.


14. Changes to This Privacy Policy

Wezaads may update this Privacy Policy at any time.
Continued use of the platform after changes indicates acceptance of the updated policy.


15. Contact Information

For privacy related concerns, users may contact:

Wezaads FZC LLC
Official communication channels listed on the platform